Phone call to mygov, the compulsory online "service" to deal with the Australian government. Phoned the right number. Followed the prompts. It took 20 minutes to get through the chatbot and the hold music to get a person. "Oh, I can't help you with that, you've called the wrong number." He gave me the number. It's the same number I called. "But did you press 1?" I don't remember, it was 20 minutes ago. I followed the prompts. Now I get to try all over again. #mygov