#mygov

Phone call to mygov, the compulsory online "service" to deal with the Australian government. Phoned the right number. Followed the prompts. It took 20 minutes to get through the chatbot and the hold music to get a person. "Oh, I can't help you with that, you've called the wrong number." He gave me the number. It's the same number I called. "But did you press 1?" I don't remember, it was 20 minutes ago. I followed the prompts. Now I get to try all over again. #mygov

Okay, I might have figured out how to do this, with no help from #mygov "helpline".

They have a hyperlink to click on to "do this online". When you click on it, it says, "don't so this online". #mygov

35 minutes on hold (so far). In between the hold music, there are recorded messages that tell me I can do stuff faster online. I TRIED TO DO IT ONLINE, AND YOU BLOCKED THAT YOU TWATWAFFLES! #mygov

Over 45 minutes, still on hold. #mygov

@Sheep_Overboard@infosec.exchange fwiw, when i went on my recent #TOTP crusade, #myGov was one of my accounts where i enabled TOTP for my logins, for which i use the inbuilt TOTP function in my redoubtable #KeePassXC app... on my penguin pooter. works a treat.